We give straight-between-the-eyes feedback, while respecting our counterpart. We act as one team.
We honestly admit mistakes or bring bad news, while taking corrective and preventive measures.
We say what we mean, we mean what we say: that is our authenticity.
Performance is measured by our community, our people, our Customers and our shareholders.
We preserve our core purpose and values, while striving for continuous improvement.
We say what we do, and do what we say: that is our accountability and discipline.
Top Performance means:
– When confronted with a choice, we choose in the following order: People (Health & Safety), Planet (Environment & Ecological footprint), Quality, Service, Profit (Cost) – PPQSP
– Profit is essential to build a sustainable business.
– Performance happens on every work place, every day: at design, manufacturing, delivery, in front of the Customer; also after installation of the product in the home.
We are open to the world, open to other ideas. We strive for innovation.
Trust is given, we embrace taking calculated risks and initiatives.
We think like an owner. We respect and reward our people for making decisions and taking ownership.